Shipping Policy for Ogeida Company


At Ogeida Company, we strive to provide the best possible shopping experience for our customers. The following Shipping Policy outlines the details of the shipping process, including covered areas, delivery timeframes, and costs.

1. Delivery Areas

We deliver our products to all governorates of the Arab Republic of Egypt. If you are outside our delivery coverage area, you can contact us to find alternative solutions.

2. Shipping Time

Shipping time varies depending on the customer’s location and the nature of the product:

  • Cairo and Giza: 2 to 3 business days.
  • Other governorates: 4 to 7 business days
  • In some special cases (such as large orders or during busy periods), the shipping process may take additional time.

Note: Our working days are from Sunday to Thursday and do not include official holidays.

3. Shipping Fees

  • Within Cairo and Giza: Shipping is free for orders exceeding [00000] EGP
  • Other governorates: Shipping fees are calculated based on the product weight and the customer’s location. The final cost will be shown during the checkout process.

4. Order Confirmation

After completing the purchase:

  • You will receive a call from our team to confirm the order and shipping details.
  • You can track the status of your order by contacting our customer service team.

5. Shipping Delay or Failure Policy

  • In case of any unexpected delay, we will inform you immediately and explain the reason for the delay.
  • If the order cannot be delivered due to incorrect information or the customer not responding, we will attempt delivery twice before canceling the order.

6. Order Receipt

Please make sure to inspect the product upon delivery and ensure it is in good condition. If there is any damage or mistake, please contact us immediately.

7. Contact Us

If you have any inquiries regarding shipping or orders, you can contact us via:

Thank you for choosing Ogeida Company. We are always happy to serve you.